Leadership

Tony Moroney, Principal

Tony is a globally renowned advisor specialising in strategy, digital transformation, and financial services. Recognised by LinkedIn as a Top Voice and by Thinkers 360 as a Top 100 Thought Leader EMEA, Tony ranks in the top 10 for Digital Disruption and the top 25 for Digital Transformation, generative AI, and FinTech. He is also a member of the Harvard Business Review Advisory Council.

As a sought-after keynote speaker and commentator on digital disruption, Tony frequently addresses international forums and client events. He has extensive experience across Europe, the Middle East, the USA, Latin America and the Caribbean. Tony represents Ireland as a Senator at the World Business Angels Investment Forum (WBAF) and serves on several prestigious boards, including the World Smart Cities Economic Development Commission and the WBAF Global Science, Technology, and Innovation Committee. He is the Programme Director for the Digital Leadership and the AI for Senior Leaders Programmes at the Irish Management Institute. He is also a Co-Founder and Secretary of The Digital Transformation Lab, a not-for-profit think-tank at Cork University Business School.

His academic credentials include an MBA from University College Dublin and a Banking MBA from Bangor University.He is a chartered director, banker, and marketer with several fellowships.

Catherine Moroney, CDir Non-Executive Director

With a distinguished career spanning several decades, Catherine brings a wealth of experience to clients. She is an Independent Non-Executive Director (iNED) for banks in Ireland and the UK. She is a former President and Council Member at Dublin Chamber, Chair of AIB Corporate Finance, and iNED for health and general insurers.

Catherine’s most recent executive role was as Head of Business Banking at AIB Bank. Previous roles included Retail Director, Head of Strategy & Products, and Director of Corporate Banking. Recognised internationally for her leadership, the Women’s Economic Forum awarded her International Leader of the Decade in Financial Services in 2018 and a Lifetime Achievement Award in 2020. Catherine was named Irish Business Woman of the Year by In-Business in 2018. She is a Chartered Director,a Fellow of the Institute of Bankers,and holds a Bachelor of Commerce from University College Dublin.

Tom Moroney Non-Executive Director & Chairman

Tom is the President and Chief Commercial Officer at Access CX. A seasoned professional in contact centre management, Tom honed his skills across several continents. His passion for empowering teams and optimising performance fuelled his mission to elevate customer experiences globally.

Tom brings over three decades of experience in the contact centre industry. His extensive career has taken him across the globe, allowing him to gain valuable insights into the optimal alignment of quality and cost in service delivery. He excels at forging long-term relationships that lay the foundation for premium customer experiences, and he is particularly adept at crafting custom solutions that address the unique needs of his clients. Tom advocates for win-win agreements to ensure continued alignment for clients as their relationships grow and evolve.

Tony has also been recognized for thought leadership as follows

Engati

World’s Top 200 Business & Technology Innovators

Engati

Top 101 Global Twitter Influencer for 2022

Engati

Top 220 Influencer for 2021/2020.

The Awards Magazine

Top 100 Global Thought Leaders on Technology 2022

The Awards Magazine

Top 100 Global Thought Leader 2020

Adello

Top 50 Business & Marketing Visionaries for 2022

Tony holds an MBA from the Smurfit Graduate School of Business, University College Dublin, and a Banking MBA from Bangor University in Wales. He is a Chartered Fellow of both the Institute of Directors and the Chartered Institute of Marketing. He is also a Chartered Banker and a Graduate and Fellow of the Marketing Institute of Ireland.
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